A private note on every customer
The second visit to a house goes quicker when you remember the first. Soopaspace keeps a private note against each customer, so the boiler model and where the stopcock hides are there before you arrive.
Free to start with your booking page, bookings and clients. Everything else is one paid plan: £9.99/month billed yearly, or £12.99 monthly.
How it looks
Rachel D.
Client for 4 years · 12 jobs
- Booked and paid · £1806 weeks ago
- Note: stopcock under the stairs7 weeks ago
Every Tuesday, 18:00
- Tue 6 Oct Booked
- Tue 13 Oct Booked
- Tue 20 Oct Booked
- Tue 27 Oct Booked
Illustrations of the product. Names and amounts are examples.
The house, on a note only you see
Against each customer you keep a private note only you can see: where the stopcock is, the boiler make and model, the last part fitted, which bathroom, how the system runs. The next callout starts with that in hand rather than a hunt around the house.
- A private note on each customer, seen only by you
- Stopcock, boiler make and model recorded
- The last part fitted and when
- The next callout starts informed
Faster when they call again
A plumber gets called back to the same homes, and a note turns a cold callout into a warm one. Parking, access, the dog, how they pay: it is all there, so you are solving the problem sooner and guessing less.
- Access, parking and how they pay
- Order the right part before you go
- Less time hunting, more time fixing
- Owner-only, never shown to the customer
Try it on your own business
Start free with your booking page, bookings and clients. No card, no time limit.
Common questions
- Can the customer see these notes?
- No. Notes are private to you, the owner, kept as your own record of the property and the work you have done there.
- What is worth noting for a plumber?
- Where the stopcock is, the boiler make and model, the parts fitted, access and parking: anything that makes the next callout quicker and better prepared.
Go deeper
For your line of work, specifically
Keep exploring
Other things that might interest you
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Practical tips for running a small business, and news when Soopaspace adds something new.
One paid plan, one price
One app for the whole of it
£9.99/month, billed yearly
or £12.99 a month. Cancel any time.
- A booking page you edit on the page itself
- Fixed-price appointments, quoted jobs, or both
- Group events, courses & waiting lists
- Bundles, offers, discount codes & gift vouchers
- On-demand services: paid now, delivered later
- Reminders, two-way calendar sync & self-service rescheduling
- Quotes & invoices, with overdue ones chased politely for you
- Money, P&L, expenses & mileage
Free plan: your booking page, bookings and clients, with no card and no time limit.