Do my dog grooming notes carry over between appointments?

Yes. Notes live on the client, not the single booking, so the coat type, the temperament and the cut from last time are in front of you at every visit.

Keep dog grooming notes on every dog

Quick answer

The coat that mats, the dog that needs a muzzle, the cut the owner asked for last time. Soopaspace keeps private notes on every dog that carry across visits.

Every dog remembered, from one visit to the next

Six weeks is long enough to forget which dog hates the dryer and which owner wanted the ears left fluffy. In Soopaspace the notes live on the client, not on a single booking, so they are in front of you every time that dog comes back. Here is how it works, shown on Tails & Trims Mobile Dog Grooming, a demo business you can open and click around.

1Private notes

Notes that live on the client, not the booking

Each client has private notes that only you see: temperament and handling, coat and skin, the cut from last time, the muzzle. They build up over the visits and are there each time the owner books, so nothing about a dog is a surprise.

Private notes per client, carried across every visit
Temperament and handling, so nothing is a surprise
Coat, skin and the cut they had last time
Only ever seen by you, never the client

Find out moreA simple CRM for the self-employed: every client, remembered

A mobile dog groomer kneeling by her dog grooming van to greet a cockapoo on a residential street

JW

Jo Walker

Biscuit, cockapoo · 7 dog grooms

Private notes

Nervous of the dryer: towel dry, low heat. Teddy face, 1 inch on the body.

22 SepFull Dog Groom, Medium£52
11 AugFull Dog Groom, Medium£52
30 JunBath & Brush, Medium£35

Every dog’s details in one place: the answers from booking, your own private notes, and every past dog groom.

2Booking answers

Ask about the dog when they book

Each service can ask its own questions when someone books: short answer, long answer or a choice. The dog’s name, the breed and anything you should know are on the booking and on the client’s page, next to your own notes.

Your own questions on each service
Short answer, long answer or a choice
Answers shown on the booking and on the client’s page
Booking answers, such as the dog’s name and breed

An owner handing a golden retriever’s lead to a mobile groomer at her front door

Booking answers · Full Dog Groom, Medium

Moss

Your dog’s nameMoss
BreedSpringer spaniel
Anything we should know?Not keen on having his feet touched. Fine with the dryer.

The answers an owner gives when booking, waiting on the booking and the client’s page.

3Every dog groom

Every past dog groom, in date order

Each client’s page keeps every dog groom they have had and what it cost, in date order. When a new puppy’s first visit turns into a regular full dog groom, the whole story of that dog is on one page.

Every past dog groom, in date order
What each dog groom cost
Notes and booking answers alongside
From a puppy’s first groom onwards

A groomer gently brushing a King Charles spaniel puppy on a cushioned table inside a dog grooming van

SR

Sam R.

Client for 2 years · 31 visits

£1,240

Booked and paid · £406 weeks ago
Note: prefers mornings7 weeks ago

Every client on one page: visits, notes and spend, with the history in date order.

4Regulars

Regulars come back on their cycle, and the notes are waiting

Set a booking to repeat every six weeks, or any other gap, and the next dog grooms are in the diary already. Owners get a reminder email before each one, and when the dog arrives, what you wrote last time is still on the client’s page.

Repeats every six weeks, or any gap you choose
A reminder email before every dog groom
Owners move or cancel within your notice
The same notes, visit after visit

Find out moreSet a repeat booking once, and let it run

A freshly groomed fluffy dog trotting up a garden path to its smiling owner

Biscuit · Full Dog Groom, Medium

Every 6 weeks

Tue
3 Nov
09:00
Tue
15 Dec
09:00
Tue
26 Jan
09:00
Tue
9 Mar
09:00

A reminder email goes out before each one

Regulars on a cycle: set a repeat every six weeks, or any other gap, and the next dog grooms are in the diary already.

5Gone quiet

See which dogs have not been back for a while

A view of clients who have not been back for a while shows the owners who have dropped out of their usual cycle, each with their notes and every past dog groom on their page.