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Deposits at booking

Take a deposit before a booking, and help cut no-shows

Soopaspace takes a deposit by card when a client books, with the rest paid on the day. Each service has its own deposit, and an email reminder goes out before the appointment.

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Free to start with your booking page, bookings and clients. Everything else is one paid plan: £9.99/month billed yearly, or £12.99 monthly.

A beautician preparing her treatment room for the next client

Lash lift and tint

£45
  • DepositPaid by card when booked£10
  • BalanceDue on the day£35

Thursday 8 October, 10:30

Quick answer

Soopaspace takes a deposit by card when a client books, with the balance paid on the day. Each service has its own deposit amount, you choose whether to offer card, cash or bank transfer, and an email reminder goes out before every appointment.

A booking that comes with a deposit already paid

An empty chair where a client should be is an hour you cannot get back. With Soopaspace each service can take a deposit by card when someone books, with the rest paid on the day, and a reminder email goes out before the appointment. Here is how it works.

1Per service

Each service has its own deposit, or none

A deposit is a fixed amount you set on each service. A long treatment can ask for more than a quick one, and a free consultation can ask for nothing at all. Clients see what is due now before they book.

  • A fixed deposit on any service, taken by card at booking
  • A different amount on each service
  • No deposit at all where you do not want one
  • The balance shown as due on the day
A beauty therapist tidying her calm treatment room between clients
LBLumen Beauty Rooms
  1. 1Free skin consultation20 min · no deposit£0
  2. 2Lash lift and tint1 hr · £10 deposit£45
  3. 3Brow lamination45 min · £10 deposit£40
  4. 4Signature facial1 hr 30 min · £20 deposit£75

Deposits by card, the rest on the day

Each service with its own deposit, shown on your page before anyone books.

2At checkout

They pay the deposit to secure the slot

The client picks a time, pays the deposit by card, and the slot is theirs. If a service has optional extras, they are ticked at checkout and paid in full with the deposit. Card payments go through your own Stripe account.

  • The deposit paid by card when they book
  • Optional extras, paid in full with the deposit
  • Card payments go through your own Stripe account
  • The rest paid on the day
A woman on her sofa in the evening booking an appointment on her phone, relaxed and smiling
Appointment, 90 min£60.00

A £15.00 deposit is taken now by card. The remaining £45.00 is paid on the day.

Pay £15.00 deposit
Deposits at booking: the client pays the deposit by card to secure the slot, and the rest on the day.

3Your way to pay

You still decide how people pay

Card, cash and bank transfer can each be switched on or off for each kind of thing you sell: appointments, on-demand services, bundles, memberships and gift vouchers. A deposit is taken by card. A client paying by cash or transfer pays in full, their way.

  • Card, cash or bank transfer, your choice
  • Set for each kind of thing you sell
  • A deposit is always taken by card
  • Cash or transfer clients pay in full their way
Find out moreTake bookings without forcing anyone to pay by card
A hand counting a few banknotes into a small tin on a kitchen counter

How clients can pay

  • AppointmentsCard deposit, or cash or bank transferOn
  • BundlesCard or bank transferOn
  • Gift vouchersCard, cash or bank transferOn

Switch each way to pay on or off for each kind of thing you sell.

Card, cash and bank transfer, switched on or off for each kind of thing you sell.

4Before the day

A reminder before every appointment

An email reminder goes out before each appointment, with a link to move or cancel it within the notice you set. A client who cannot make it says so in time, rather than simply not turning up.

  • Email reminders before every appointment
  • A link to reschedule or cancel in each reminder
  • Clients move or cancel within the notice you set
  • Move one appointment without touching the rest
Find out moreFewer no-shows, with a deposit, a reminder and a link to move it
A phone lighting up on a bedside table in the morning beside a cup of tea
RMRiverside Mobile Pet Grooming

Hi Alex, a reminder about your upcoming booking with Riverside Mobile Pet Grooming.

GCSE maths, 60 min

Thursday 8 October, 16:00

Cancel or reschedule
Clients get a reminder email before each booking, with a link to reschedule or cancel within your notice window.

5On the day

The balance, clear on both sides

On the day, the balance is shown as due, so you both know what is left. If you send an invoice, the deposit already paid comes off what is left to pay. Paid, due and overdue sit together on one page.

  • The balance shown as due on the day
  • Invoices with your own details and numbering
  • A deposit already paid comes off what is left
  • Paid, due and overdue at a glance
Find out moreInvoicing software for sole traders that makes paying easy
A tattoo artist wrapping a client’s freshly finished forearm tattoo in clear film

Riverside Mobile Pet Grooming

12 Quay Street, Leith

Invoice

INV-0042

Fitted shelving£480.00

Materials£120.00

Total£600.00

Deposit paid−£150.00

Left to pay£450.00

Pay the £450.00 balance by card
An invoice with your numbering, address and bank details. A deposit already paid comes off what is left to pay.

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What it could mean for you

What it could mean for your week

A diary that holds its shape

Every booking with a deposit has already been part-paid by card.

No deposit to chase by text

The deposit is taken as they book, so there is no “can you send it over?” message to write afterwards.

Clients who know where they stand

They see what is due now and what is due on the day before they book, so the end of the appointment holds no surprises.

Your rules, service by service

A deposit on the long treatments, none on the quick ones, and cash still welcome where you want it.

In practice

How different businesses use it

A mobile dog groomer kneeling by her dog grooming van to greet a cockapoo on a residential streetDog groomersA deposit on the long dog grooms, and extras paid up frontA full dog groom for a big dog takes the best part of a morning, so it carries a deposit by card. Nails or teeth ticked at checkout are paid with the deposit, and the rest of the dog groom is due on the day.More for dog groomers A tattoo artist in black gloves working on a fine-line design on a client’s forearmTattoo artistsA date held while the design is drawnA session takes a deposit by card when it is booked, with the balance shown as due on the day. The free consultation before it stays free, with no deposit at all.More for tattoo artists A mobile barber cutting an older man’s hair in the kitchen of his homeBarbersQuick cuts as they are, the wedding morning securedA regular cut can stay pay-on-the-day, cash welcome. The two-hour wedding morning is a service with its own deposit, paid by card when the groom books.More for barbers
One hand tapping a bank card on a phone held by another

Common questions

Can I take a deposit instead of the full amount?
Yes. Each service can have its own deposit, a fixed amount taken by card when someone books. The balance is paid on the day.
Do my clients have to pay by card?
No. You choose which ways people can pay, including cash and bank transfer. A deposit is taken by card; a client paying by cash or transfer pays in full their way.

Keep exploring

Other things that might interest you

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One paid plan, one price

One app for the whole of it

£9.99/month, billed yearly

or £12.99 a month. Cancel any time.

  • A booking page you edit on the page itself
  • Fixed-price appointments, quoted jobs, or both
  • Group events, courses & waiting lists
  • Bundles, offers, discount codes & gift vouchers
  • On-demand services: paid now, delivered later
  • Reminders, two-way calendar sync & self-service rescheduling
  • Quotes & invoices, with overdue ones chased politely for you
  • Money, P&L, expenses & mileage
Start freeGet everythingfrom £9.99/month

Free plan: your booking page with up to 2 types of appointment, bookings and clients, with no card and no time limit.