A missed session is a full hour you blocked out and cannot sell to anyone else. Soopaspace tackles it two ways: a deposit so the client has something at stake, and a reminder before the session so it never slips their mind.
£9.99/month billed yearly, or £12.99 monthly. Everything included.
Skin in the game, and a nudge before the hour
Ask for a deposit when they book, and let a reminder go out before the session. A paid deposit and a timely nudge turn a booked hour into one that shows up.
A deposit at booking, so a no-show is not free
A reminder before the session
Self-service rescheduling, so a clash becomes a new time
Set it per service
Common questions
How do I cut down on clients not turning up?
Take a deposit when they book so they have something at stake, and let a reminder go out before the session. If they cannot make it, they can reschedule themselves rather than simply not appear.